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Partially thawed, torn packages of frozen steaks are delivered to an operation. The manager should?

  1. Reject the entire delivery.

  2. Discard the steaks that are partially thawed.

  3. Rewrap the steaks and place them in the cooler.

  4. Contact the supplier for a replacement.

The correct answer is: Reject the entire delivery.

When dealing with food safety, any signs of mishandling or improper storage can compromise the safety and quality of the food products. In the case of partially thawed, torn packages of frozen steaks, the proper action is to reject the entire delivery. This choice prioritizes safety because thawing can encourage bacterial growth if the steaks have been held at an unsafe temperature for too long. The integrity of the packages is crucial; torn packaging can expose the meat to contaminants and air, further increasing the risk of spoilage and foodborne illness. Rejecting the delivery also ensures that any potential hazards are not introduced into the food operation, aligning with sanitation and safety standards required in food service. It is important to maintain strict protocols to protect consumer health, which is why accepting food that has already shown signs of improper handling is not advisable.